Return Policy
Last Updated: March 16, 2026
At DamascorCraft, customer satisfaction is important to us. If you are not satisfied with your purchase, we offer a return option under the following conditions.
1. Return Eligibility
Customers may request a return within 7 days of receiving the product.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned with original packaging if available.
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The item must not be damaged by the customer.
2. Return Process
Before sending any item back, you must contact us first.
You can contact us through:
Phone: +92 329 4516753
Email: damascorcraft@gmail.com
Instagram: https://www.instagram.com/damascorcraft
Our team will guide you through the return process.
3. Refunds
Once we receive and inspect the returned item, we will notify you about the approval of your refund.
If approved:
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The refund will be issued after the product is received and verified.
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The refund may be processed via bank transfer or another agreed method.
4. Shipping Costs
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Customers are responsible for return shipping costs unless the product received is defective or incorrect.
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Original shipping charges (if any) are non-refundable.
5. Damaged or Wrong Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item. We will resolve the issue as soon as possible.
6. Contact Us
For return or refund requests, please contact:
Damascor Craft
Phone: +92 329 4516753
Email: damascorcraft@gmail.com
Instagram: https://www.instagram.com/damascorcraft
